Frequently Asked Questions

We proudly serve all of Broward County and Miami-Dade County, including Fort Lauderdale, Pembroke Pines, Weston, Miramar, Coral Springs, Pompano Beach, Hollywood, Miami, Aventura, Hallandale Beach, Davie, and Doral. If you're not sure whether you're in our coverage area, give us a call at (954) 361-3862.

Absolutely. We are fully licensed (CAC1812345), bonded, and insured to perform HVAC work across South Florida. Our technicians are EPA-certified and undergo regular training to stay current with the latest systems and refrigerants.

Yes. We handle everything from single-family home AC repairs to large-scale commercial HVAC management for multi-family properties, retail spaces, and office buildings. Our commercial clients particularly value our strategic approach to HVAC asset management, which treats cooling systems as investments rather than expenses. Learn more about our commercial services or residential services.

Our standard business hours are Monday through Friday, 7:00 AM to 6:00 PM. However, we offer 24/7 emergency service for urgent situations like complete system failures during extreme heat. Call us anytime at (954) 361-3862 for emergencies.

In South Florida, where AC systems run almost year-round, we recommend two maintenance visits per year — ideally before and after the peak summer season. Regular maintenance catches small problems before they become expensive repairs, extends system lifespan by 5-10 years, and keeps your energy bills in check.

Our comprehensive tune-up covers: thermostat calibration, electrical connection inspection, refrigerant level check, condenser and evaporator coil cleaning, drain line flush, air filter replacement, blower component inspection, and a full system performance test. We document everything and provide a written report so you know exactly where your system stands.

Yes! Our preventive maintenance plans include scheduled tune-ups, priority scheduling, discounts on repairs and parts, and no overtime charges for emergency calls. Plans are available for both residential and commercial customers. Contact us for a custom quote tailored to your system size and needs.

Several common causes include: low refrigerant levels (possible leak), a dirty or frozen evaporator coil, a clogged air filter restricting airflow, a failing compressor, or a malfunctioning thermostat. Before calling us, try replacing the air filter and checking that your thermostat is set correctly. If the problem persists, schedule a diagnostic visit — we'll identify the exact issue and provide an honest repair estimate.

We offer 24/7 emergency service across our service area. For critical situations — like complete system failure during extreme heat — we prioritize same-day response. During normal business hours, most emergency calls are addressed within a few hours. Call (954) 361-3862 day or night.

We use the "50% rule" as a guideline: if the repair cost exceeds 50% of the value of a new system, replacement is usually the better investment. Other factors include system age (10-15 years is typical lifespan in South Florida), frequency of recent repairs, R-22 refrigerant usage (phased out and expensive), and rising energy bills. We always provide transparent repair vs. replace comparisons so you can make an informed decision.

Yes. All of our repairs come with a warranty on both parts and labor. The duration varies by repair type — typically 90 days on labor and manufacturer warranties on replacement parts. For major component replacements, extended warranty options are available. We stand behind our work: if a repair fails within the warranty period, we'll fix it at no additional cost.

A standard residential replacement (same-size swap) typically takes one day (6-8 hours). More complex installations — such as system upsizing, ductwork modifications, or commercial rooftop units — may take 2-3 days. We'll give you an exact timeline during the estimate so you can plan accordingly.

We work with all major HVAC brands including Trane, Carrier, Lennox, Goodman, York, and Rheem. Rather than pushing a single brand, we recommend the best fit based on your space, budget, and efficiency goals. Every installation includes a proper load calculation to ensure correct sizing — an oversized or undersized unit will waste energy and wear out faster.

Yes, especially in South Florida where AC can account for 40-60% of your electricity bill. Upgrading from an older 10-SEER unit to a modern 16+ SEER system can reduce cooling costs by 30-40%. Combined with a smart thermostat and proper insulation, most homeowners see the investment pay for itself within 3-5 years through lower utility bills alone — plus you may qualify for financing with low monthly payments.

We partner with GreenSky to offer flexible financing for HVAC installations, major repairs, and system upgrades. Options include low monthly payments, competitive APR rates, terms up to 144 months, and no prepayment penalties. Most credit decisions are made instantly. Visit our financing page for full details, or call us to discuss what works best for your budget.

You can finance new AC systems, heat pumps, ductwork, air handlers, thermostats, and major repair work. There is no minimum amount, and financing is available for projects of all sizes. The approval amount is based on your credit profile. Our team will walk you through the application process and help you find the plan that fits your budget.

For commercial property owners, Section 179D of the IRS tax code allows deductions for energy-efficient HVAC improvements in commercial buildings. This can significantly offset the cost of a system upgrade. We can help you understand which installations may qualify — ask about 179D during your consultation. For residential customers, federal energy efficiency tax credits and FPL rebates may also apply.

We treat HVAC as a strategic asset, not just a maintenance line item. Our commercial program includes predictive lifecycle management, data-driven replacement scheduling, budget forecasting, and vendor-consolidated reporting. We help property managers transform reactive HVAC spending into planned capital improvements — reducing emergency costs and extending equipment life. Learn more about our commercial approach.

Absolutely. We currently manage HVAC portfolios spanning hundreds of units across multiple properties. We provide a single point of contact, consolidated invoicing, and portfolio-wide reporting so property managers get a clear picture of every building's HVAC status, upcoming replacements, and budget projections — all in one place.